Merchants participating in the Express Checkout service for credit and debit cards must follow a set of procedures to ensure that customers receive the service they need and that information is clearly communicated in the middle of the cardholder and the hotel.
At the time of check-in, the hotel's representative should examine either the cardholder would like to use the Express Checkout service. Alternatively, the merchant should provide the important form (Express Checkout Authorization Form) in its "welcome package." The hotel's representative must obtain from the cardholder a completed and signed Express Checkout Authorization Form which should include, at a minimum, the name, address, and phone whole of the hotel, and provide space for the cardholder's name, address, room number, signature, and account whole that may optionally be imprinted. The form should state clearly that the cardholder permits the hotel to charge his or her card account whole for his or her bill and process the sales label without a cardholder signature. The hotel's representative should print out a sales label with the cardholder's card account number, and follow its general authorization procedures. The "pre-authorized order" floor limit of does not apply. When the cardholder checks out the hotels representative must complete the sales ticket, indicating the total whole of the bill, and print legibly in the space allotted for the customer's signature the words "signature on file - express checkout." The hotel's representative should then process the sales label in the usual manner. There are no extra deposit requirements imposed on the merchant. The hotel should mail a copy of the itemized bill, sales ticket, and the Express Checkout Authorization Form to the cardholder at the address noted on the authorization form within three company days after the cardholder checks out. All records pertaining to the itemized bill and authorization requests should be kept and made available to the card issuer in the event of a dispute.
Paris Travel Card
Express Checkout Best PracticesMerchants participating in the Express Checkout service for credit and debit cards must follow a set of procedures to ensure that customers receive the service they need and that information is clearly communicated in the middle of the cardholder and the hotel.
At the time of check-in, the hotel's representative should examine either the cardholder would like to use the Express Checkout service. Alternatively, the merchant should provide the important form (Express Checkout Authorization Form) in its "welcome package." The hotel's representative must obtain from the cardholder a completed and signed Express Checkout Authorization Form which should include, at a minimum, the name, address, and phone whole of the hotel, and provide space for the cardholder's name, address, room number, signature, and account whole that may optionally be imprinted. The form should state clearly that the cardholder permits the hotel to charge his or her card account whole for his or her bill and process the sales label without a cardholder signature. The hotel's representative should print out a sales label with the cardholder's card account number, and follow its general authorization procedures. The "pre-authorized order" floor limit of does not apply. When the cardholder checks out the hotels representative must complete the sales ticket, indicating the total whole of the bill, and print legibly in the space allotted for the customer's signature the words "signature on file - express checkout." The hotel's representative should then process the sales label in the usual manner. There are no extra deposit requirements imposed on the merchant. The hotel should mail a copy of the itemized bill, sales ticket, and the Express Checkout Authorization Form to the cardholder at the address noted on the authorization form within three company days after the cardholder checks out. All records pertaining to the itemized bill and authorization requests should be kept and made available to the card issuer in the event of a dispute.
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